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Game server moderation and best practices for game server admins

Introduction

Game server moderation is an important part of a healthy online community. This includes managing players, enforcing rules and ensuring a fair and enjoyable gaming experience. In this article, we want to take a closer look at a few points and give you a little help on how to moderate your community correctly.

Duties as a game server admin

1. Define and communicate rules and regulations

A clearly defined set of rules helps to avoid disputes and ensure fair gameplay. Rules should:

  • Be clearly and precisely formulated.
  • Be visible to all players (website, Discord, Teamspeak, social media, in-game).
  • Be fair and enforceable.

2. Monitoring of the server

An admin should regularly monitor the server to ensure that the rules are being adhered to. This can be done using various methods such as:

  • Using admin tools and plugins to monitor player activity (this can vary from game to game).
  • Use of logs and statistics to identify conspicuous behavior (again, this can vary from game to game).
  • Direct presence on the server to intervene personally (e.g. by observing the chat on the server).

3. Conflict management and sanctions

Good conflict management is essential in order to resolve disputes quickly. Possible sanctions include:

  • Warnings: Players should receive a warning for minor offenses (document how many warnings, if any, have already been issued to players).
  • Temporary bans from the server, muting or removal of functions such as text/voice chat: A temporary ban may be issued for repeated misconduct.
  • Permanent bans: In serious cases (e.g. harassment, griefing, etc. …) a permanent ban is necessary.

4. Fight cheaters and rule-breakers

Hackers and cheaters destroy the gaming experience and should be consistently removed. Methods to combat this include:

  • Use of anti-cheat software such as VAC, BattlEye, Easy Anti-Cheat (this is usually implemented by the game itself if the anti-cheat system detects those cheaters).
  • Active monitoring and reporting of suspicious players.
  • Involvement of the community by allowing players to report violations.

5. Community management and player loyalty

An active and friendly community ensures the long-term success of a server. This includes:

  • Organizing regular in-game events and competitions.
  • Open communication with the player community (e.g. Discord server, Teamspeak, forums, social media).
  • Collecting feedback and responding to suggestions from the community.

6. Technical maintenance and optimization

A well-functioning server ensures a better gaming experience. Therefore:

  • Create regular backups of the server data.
  • Optimize the server settings for performance and stability (our support can help with this if necessary).
  • Keep an eye out for the latest updates (these are usually installed automatically by our system) and communicate any changes to the game to the community (changes to commands or basic game features).

Best practices for game server admins

1. Transparent communication

Always keep a cool head, open and respectful interaction with players creates trust. Announcements and rule changes should also be communicated clearly.

2. Maintain objectivity

Admins should act impartially and treat all players equally. Personal feuds or preferences should not play a role.

3. Act quickly and fairly

Breaches of the rules should be investigated quickly and punished appropriately (warnings, temporary bans, permanent bans). Arbitrary or excessive punishments should be avoided.

4. Teamwork and delegation

Especially in larger communities, it is advisable to set up a team of moderators to ensure proper server monitoring. Otherwise, it can quickly become confusing for a single admin with increasing size. When selecting moderators, there should be a relationship of trust so that you as an admin can rely on your moderators.

5. Documentation and logging

All sanctions and warnings should be documented in order to have a comprehensible basis in the event of a dispute.

Conclusion

Moderating a game server requires commitment, technical expertise and social skills. A good admin ensures a fair and friendly environment in which players can have fun. With clear rules, transparent communication and the targeted use of moderation tools, the server community can flourish in the long term.

Report abuse / illegal content

If you as an admin notice abuse or other problematic content on your server, you can also report this to us directly at any time. In such cases, please always try to attach clear evidence (videos, screenshots, etc. …) so that we have a certain basis. Then send this to the following e-mail: abuse@g-portal.com

Further help in our Wiki categories

Below we would like to link you to some articles that will familiarize you with ingame commands from different games, show you how to register yourself as an admin for your server and more. Alternatively, you can also search for your game in our wiki and then search the wiki entries for the game. You will find documentation on a wide variety of topics.

Minecraft

View client logs (chat histories)
Admin commands
Create a whitelist
Create a backup

RUST / RUST CE

Become an admin (RUST) / Become an admin (RUST CE)
Admin commands (RUST + RUST CE)
How to ban a player? (RUST) / How to ban a player? (RUST CE)
Create a whitelist (RUST) / Create a whitelist (RUST CE)
Create a backup (RUST) / Create a backup (RUST CE)
Name a moderator (RUST CE)

Conan Exiles

Become an admin
Admin commands
Create a backup

ARK: Survival Evolved

Become an admin
Create broadcast messages
Create a whitelist
Create a backup
Common ARK server issues

V Rising

Become an admin
Activate admin commands
Admin commands
How to ban a player?
Create a backup

Valheim

Become and admin
Activate the console
Admin commands
How to ban a player?
Create a backup

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